Why Can't I Claim My Task Rewards and How to Check its Status? – Toobit

If you're unable to claim your task rewards on Toobit, it may be due to one of the following reasons:

1. Users will be disqualified from a task reward if they engage in inappropriate, dishonest, or abusive activities (such as wash trading, volume faking, matched trading, etc.). To avoid disqualification, please do not engage in these prohibited activities.

2. Make sure that all task conditions have been met. If you believe you’ve completed the task appropriately, verify that you meet all requirements for reward eligibility.

What Do I Do If I Did Not Receive My Rewards?

For Web:

1) Log in to your Toobit account.

2) Click the support icon in the bottom right corner for assistance.

3) Enter keywords with "Bonus Issue" or "Not receiving Bonus". There will be a link for you to fill in the information.

4) Click the button in the bottom left corner and find the "Submission" button to submit your bonus issue details.

5) Fill in the required information, including your Toobit UID, campaign link, and other necessary details, then submit the form.

6) You have successfully submitted a request!

For App:

1) Log in to the Toobit app and tap the support icon on the homepage.

2) Enter keywords with "Bonus Issue" or "Not receiving Bonus". There will be a link for you to fill in the information.

3) Tap the 'Submission' button and submit the form.

4) Complete the required details, such as your Toobit UID, campaign link, and other necessary information, and then submit the form.

5) You have successfully submitted a request!

Our Customer Support team will reply within 1-3 working days. Please be patient as we are working very hard to help all our users.

We at Toobit would like to thank all our users for your continued support. If you have any further questions, feel free to contact our Customer Support.

Team Toobit

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Toobit reserves the right to modify or cancel this announcement at any time and for any reason without prior notice.

Risk Warning: The prices of digital assets may fluctuate significantly. The value of your investment may increase or decrease, and you may even lose the entire amount invested. You are solely responsible for your investment decisions, and Toobit is not liable for any losses that may occur due to the use of margin trading. This information should not be considered financial or investment advice. Please refer to our Terms of Use and Risk Disclosure for more details.

What Do I Do If I Did Not Receive My Rewards?

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