You can reset your account password from the Toobit website or App. Please note that for security reasons, withdrawals from your account will be suspended for 24 hours after password reset.
1. Go to toobit.com and click[Login].
If you are using the App, click[Sign In/Sign Up].
2. On the login page, click[Forgot Password].
3. Enter your account email or mobile number.
- If your account is registered with an email and you have enabled SMS 2FA, you can reset your password through your mobile number.
- If your account is registered with a mobile number and you have enabled email 2FA, you can reset the login password using your email.
4. Complete the security verification puzzle.
5. Enter the verification code you received in your email or SMS, click[Next step]to continue.
6. Enter your new password and click[Next step].
7.Your password has been reset successfully. Please use the new password to log in to your account.
Note: For the safety of your funds, withdrawals are not allowed within 24 hours after the password change.